Support & Maintenance

FACTis Business Intelligence suite is designed to ensure the success of its users and we provide comprehensive business intelligence (BI) support services to ensure successful business intelligence integration and optimal utilization of the FACTis BI solution.

  • Constant Support, Regular Upgrades to ensure best ROI on your Investment

Our BI suite ensures the best return on investment (ROI) and a simple, practical, affordable BI tool that is suitable for every type of user in your organisation. The Euthenics BI product suite is cutting-edge and we continuously assess and upgrade our products suite to ensure that our users and partners have the best, most technically sound, functional BI products available in the market. This dedication to state-of-the-art technology and functionality ensures that our clients and partners can sustain a business advantage and protects their investment in our BI environment.

We complement this product suite with unparalleled business intelligence support services to our global customers and partners with dedicated commitment to customer satisfaction and personalised business intelligence software support. Euthenics BI Software Support services offer full support and comprehensive maintenance and problem resolution so you can focus on the core activities of your business.

Our team is experienced and professional and our breadth of knowledge and guaranteed support ensure that your staff always has access to the answers and information they need to fully leverage our products and solutions. The value inherent in this optimal performance will improve your return on investment (ROI) and decrease your total cost of ownership (TCO) – and improve end-user and management satisfaction.

  • Round the Clock Professional Support Services

Our clients enjoy dedicated, proven services, including the following:

  • Upgrade services for major and minor releases
  • Maintenance
  • Help Desk Support
  • Technical Support as required

Our Business Intelligence services are designed to meet the needs of our global clients and include training, support, maintenance and business intelligence consulting services. Perhaps your organisation could benefit from our products and services. If you would like to learn more about the Euthenics BI suite of products or our robust, dependable business intelligence support services, please Contact

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